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TCS Personalised Video Messaging Platform

Created By: TCS BFSI
Created On: 01 Sep 2016
Category: Finance
Type: Web
Developed in: 280 days
Description:

TCS Personalized Video Messaging Platform is an enhanced mechanism of generation and delivery of the financial, non-financial, and cross-sell information to the customers.

Features
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Leverages video’s unique capabilities – sight, sound, and motion

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Takes advantage of the CRM and Data Warehouse data to offer the customer personalized, timely, and relevant message, campaign, and product demonstrations.

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Personalization of content includes the variances of text, animation, voice, image, video, map, and even content set (scenes) based on input data.

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Distribution of the personalized content can be in  HTML5, and MP4 modes, can be accessed via email, online and mobile channels.

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Frequency of generation and distribution of the solution can be made in a scheduled (e.g. month) manner or in a near real-time manner using a pre-supplied html5 based player.

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Deployment of the solution can be both on premise and on cloud.

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Implementation of all three stages of Video Personalization - Content Authoring, Content Personalization, and Content Distribution is supported by TCS.

Screenshots
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Customer Greetings
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Transaction Categories
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Full Interactive Statement
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Overview